"their language"
by Tom Brakke, The Research Puzzle
Some stories seem to have fallen apart lately.
Valeant has gone from darling to deviant. The losses in the stock accelerated when light was shone on some questionable business relationships that hadnât been disclosed by the company.
The Theranos tale has been tarnished too. An excellent column by James Stewart in the New York Times provides a summary of the rise of the Elizabeth Holmes mystique, another example of âthe ageless power of a great story.â But now much of it has been called into question.
In response (according to Stewart), a spokesman for the Cleveland Clinic backpedaled from its embrace of the blood-testing firm, saying that information about Theranos on the Clinicâs website was âtheir language, not ours.â
That is a fitting description for the most common weakness in company and investment manager due diligence.
For example, if you cross out everything on a typical stock research report that could have been written by the subject company itself, you might be surprised at how little is left. In many cases, big chunks of text are copied exactly or paraphrased from company documents or presentations to make report preparation easier. The baseline narrative is set by the company.
The same thing is true for much of the due diligence on investment managers. I have seen reports from major organizations that have virtually nothing in them that didnât come from a managerâs pitchbook. Philosophy, people, process, performance, etc. â all reported for the reader as if independently discovered, but really just a conveyance of the managerâs story.
If you canât find the mess in an organization, if you canât poke holes in the story, you havenât gone deep enough. Itâs always there. Your job is to find it and then value it in the context of everything else.
Their language and their stories canât be accepted as is, or the governing process is not âdue diligence,â but âanalyst capture.â
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