{"id":1244,"date":"2024-11-20T18:03:00","date_gmt":"2024-11-20T18:03:00","guid":{"rendered":"http:\/\/69a7ebd3-85ae-4598-a5da-599f6b8a1bfb"},"modified":"2025-06-01T18:53:17","modified_gmt":"2025-06-01T18:53:17","slug":"mario-cianfarani-canadians-love-their-advisors-but-gen-z-and-millenials-are-shaking-things-up","status":"publish","type":"episode","link":"https:\/\/advisoranalyst.com\/podcast\/episode\/mario-cianfarani-canadians-love-their-advisors-but-gen-z-and-millenials-are-shaking-things-up\/","title":{"rendered":"Mario Cianfarani:  Canadians love their advisors &#8211; but Gen Z and Millenials are shaking things up"},"content":{"rendered":"<p>In this episode Mario Cianfarani, Head of Distribution at Vanguard Investments Canada joins us to discuss the latest findings from <a rel=\"noreferrer noopener\" target=\"_blank\" href=\"https:\/\/www.vanguard.ca\/en\/2024-cmpgn\/value-of-advice\">Vanguard Canada&#8217;s Value of Advice survey<\/a>. The widely developed survey, which gathered responses from 1,307 Canadian investors, highlights strong client satisfaction among advisors, with 74% of investors feeling their advisor is worth every dollar. The survey also reveals the generational shift towards online brokerages among younger investors aged 18 to 34, who at the same time have a desire access to an investment professional, frequent communication and personalized financial planning &#8211; a hybrid model. Key topics include trust issues among younger investors, the value of advice beyond investment performance, and strategies for advisors to engage with the next generation of clients effectively.<\/p>\n<h1><strong>Chapters<\/strong><\/h1>\n<p>00:00 Introduction and Disclaimer<\/p>\n<p>00:20 Overview of Vanguard Canada&#8217;s Value of Advice Survey<\/p>\n<p>00:41 Key Findings: Client Satisfaction and Online Brokerages<\/p>\n<p>01:35 Generational Differences in Financial Advice<\/p>\n<p>05:27 Trust Issues Among Younger Investors<\/p>\n<p>12:02 The Role of Advisors in Life Events<\/p>\n<p>24:12 Building Relationships with Younger Clients<\/p>\n<p>28:16 Communication Strategies for Advisors<\/p>\n<p>36:06 Perceptions of Financial Advisors&#8217; Value<\/p>\n<p>44:29 Conclusion and Final Thoughts<\/p>\n<p>Copyright \u00a9 AdvisorAnalyst<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In this episode Mario Cianfarani, Head of Distribution at Vanguard Investments Canada joins us to discuss the latest findings from <a rel=\"noreferrer noopener\" target=\"_blank\" href=\"https:\/\/www.vanguard.ca\/en\/2024-cmpgn\/value-of-advice\">Vanguard Canada&#8217;s Value of Advice survey<\/a>. The widely developed survey, which gathered responses from 1,307 Canadian investors, highlights strong client satisfaction among advisors, with 74% of investors feeling their advisor is worth every dollar. The survey also reveals the generational shift towards online brokerages among younger investors aged 18 to 34, who at the same time have a desire access to an investment professional, frequent communication and personalized financial planning &#8211; a hybrid model. Key topics include trust issues among younger investors, the value of advice beyond investment performance, and strategies for advisors to engage with the next generation of clients effectively.<\/p>\n<h1><strong>Chapters<\/strong><\/h1>\n<p>00:00 Introduction and Disclaimer<\/p>\n<p>00:20 Overview of Vanguard Canada&#8217;s Value of Advice Survey<\/p>\n<p>00:41 Key Findings: Client Satisfaction and Online Brokerages<\/p>\n<p>01:35 Generational Differences in Financial Advice<\/p>\n<p>05:27 Trust Issues Among Younger Investors<\/p>\n<p>12:02 The Role of Advisors in Life Events<\/p>\n<p>24:12 Building Relationships with Younger Clients<\/p>\n<p>28:16 Communication Strategies for Advisors<\/p>\n<p>36:06 Perceptions of Financial Advisors&#8217; Value<\/p>\n<p>44:29 Conclusion and Final Thoughts<\/p>\n<p>Copyright \u00a9 AdvisorAnalyst<\/p>\n","protected":false},"author":1,"featured_media":1279,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","meta":[],"categories":[18],"tags":[],"_links":{"self":[{"href":"https:\/\/advisoranalyst.com\/podcast\/wp-json\/wp\/v2\/episode\/1244"}],"collection":[{"href":"https:\/\/advisoranalyst.com\/podcast\/wp-json\/wp\/v2\/episode"}],"about":[{"href":"https:\/\/advisoranalyst.com\/podcast\/wp-json\/wp\/v2\/types\/episode"}],"author":[{"embeddable":true,"href":"https:\/\/advisoranalyst.com\/podcast\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/advisoranalyst.com\/podcast\/wp-json\/wp\/v2\/comments?post=1244"}],"version-history":[{"count":1,"href":"https:\/\/advisoranalyst.com\/podcast\/wp-json\/wp\/v2\/episode\/1244\/revisions"}],"predecessor-version":[{"id":1280,"href":"https:\/\/advisoranalyst.com\/podcast\/wp-json\/wp\/v2\/episode\/1244\/revisions\/1280"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/advisoranalyst.com\/podcast\/wp-json\/wp\/v2\/media\/1279"}],"wp:attachment":[{"href":"https:\/\/advisoranalyst.com\/podcast\/wp-json\/wp\/v2\/media?parent=1244"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/advisoranalyst.com\/podcast\/wp-json\/wp\/v2\/categories?post=1244"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/advisoranalyst.com\/podcast\/wp-json\/wp\/v2\/tags?post=1244"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}