Posts Tagged ‘Loyalty’

Avoiding the black hole of business planning

Tuesday, November 24th, 2009

This month, many advisors are working on next year’s business plans.

For many advisors, these business plans will end up like a black hole in space – lots of energy will go in and little or nothing will come out.

Causes of the “black hole” effect

There are number of things that cause business planning to fail to translate into results.

First is underestimating the impact of entrenched habits – and failing to build in routines around new initiatives emerging from the business planning process.

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The importance of personal connections

Wednesday, September 2nd, 2009

Dan Richards, Strategic ImperativesOver the past few months, we’ve all read about “the new frugality” that has become part of our culture.As a result, many consumers have been rethinking their spending – with some surprising insights about the importance of personal connections in tough times.

A recent Wall Street Journal article described the impact of personal connections on decision making. Lawn and pool services that send a different crew every week are easy to cut. On the other hand, it’s much harder to pull the plug on someone that has cut your grass or cleaned your house for years, who has brought vegetables from their garden and shown you pictures of their kids.

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