Recent research with investors indicates that the traditional model of client contact is not working in today’s environment – as a result advisors need to consider new alternatives to how they communicate.
The reason is quite simple: Despite their best efforts, many advisors are struggling to meet escalating client demands for communication – and clients are at risk as a result.
In a research study by Ipsos Reid last November, 13% of Canadian investors said they are thinking about changing their primary financial advisor in the next year.
The main reason driving a possible change in advisor?
Last week, U.S. discount broker Charles Schwab released a research report indicating that one in four American investors is considering changing firms or advisors, consistent with recent data on Canadian investors open to making a move.
An interesting insight emerged when investors were asked why they might switch. The top two factors, each mentioned 32% of the time, were desire for a better fee structure and better advice. Just behind in 29% of cases where investors are contemplating a move was the desire for more proactive contact.
Index Summary and U.S. Equity Market Highlights (3/15/2010) by US Global Investors 15 Mar 2010 at 9:04am
Index Summary
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For the week, spot gold closed at $1,101.90 per ounce down $32.75 or 2.89 percent. Gold equities, as measured by the XAU Gold & Silver... Energy and Natural Resources Market Highlights (3/15/2010) by US Global Investors 15 Mar 2010 at 8:51am
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The source of this graph is IHS Herold. The securities identified in the graph were selected for inclusion by ...
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Recent research with investors indicates that the traditional model of client contact is not working in today’s environment – as a result advisors need to consider new alternatives to how they communicate.
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